Terms and Conditions of Sale

Effective date: 11 September 2026

These Terms and Conditions govern the sale of goods by Rental Kart Parts Ltd to both consumers and business customers.

Please read these Terms carefully before placing an order.

1. About Us

rentalkartparts.com is operated by Rental Kart Parts Ltd, a company registered in England and Wales.

Company: Rental Kart Parts Ltd
Company number: 17031346
VAT registration number: GB517552684
Registered office: Anglo House, Worcester Road, Stourport-on-Severn, DY13 9AW, United Kingdom
Trading/operational address: Glebe Farm, Welby Road, Oasby, Grantham, Lincolnshire, NG32 3AQ, United Kingdom
Telephone: +44 (0)1276 297 38
Email: sales@rentalkartparts.com

2. Consumers and Business Customers

We sell to both Consumers and Business Customers.

A Consumer means an individual acting wholly or mainly for purposes outside their trade, business, craft or profession.

A Business Customer means a person or organisation purchasing goods wholly or mainly for purposes connected with a trade, business, craft or profession.

Where these Terms contain provisions specifically identified as applying to Consumers or Business Customers, those provisions apply only to the relevant type of customer.

Nothing in these Terms excludes or restricts any statutory rights that cannot lawfully be excluded or restricted.

3. Our Products

We take reasonable care to ensure that product descriptions, specifications, photographs, compatibility information and other information displayed on our website are accurate.

Images are illustrative and colours, finishes, packaging or minor details may differ from those shown.

Manufacturers may change specifications without notice. Where a change materially affects the suitability or function of a product, we will take reasonable steps to make this clear.

Fitment and compatibility

Many kart components vary according to manufacturer, model, year, specification, engine, chassis, brake system and modifications made during the life of a kart.

Where we expressly confirm that a product is suitable for a particular application based on information supplied to us, that confirmation forms part of the product information on which you may rely.

Where compatibility has not been expressly confirmed by us, customers should check relevant dimensions, model information, photographs, part numbers and specifications before ordering.

This section does not affect a Consumer's statutory rights where goods are faulty, incorrectly described or not fit for a purpose made known to us.

4. Prices and VAT

Prices displayed on the website will state whether VAT is included or excluded.

For Consumers, applicable VAT and any unavoidable charges payable to us will be shown clearly before the order is submitted.

For Business Customers, trade and catalogue prices may be displayed excluding VAT. VAT will be added where applicable.

Delivery charges are calculated separately where applicable and will be displayed before the order is submitted.

For international orders, additional import duties, taxes, customs charges or local fees may be payable to authorities or other third parties. Unless expressly stated otherwise, these are not included in our prices and are the responsibility of the recipient.

5. Placing an Order

Products displayed on our website constitute an invitation to place an order and do not constitute our acceptance of an order.

When you submit an order, you are offering to purchase the goods shown in your order.

You will receive an electronic acknowledgement after submitting your order. This acknowledgement confirms that we have received your order but does not necessarily mean that we have accepted it.

A contract between you and us is formed when we accept your order. Acceptance may be confirmed by an order confirmation, payment confirmation, dispatch confirmation or another clear communication from us.

We may decline or cancel an order before acceptance where, for example:

• a product is unavailable;

• there is an obvious pricing or description error;

• we cannot obtain authorisation for payment;

• delivery to the requested destination is unavailable or restricted;

• the order would breach applicable law or carrier restrictions; or

• we reasonably suspect fraud or misuse of our website.

Where we cancel an order after receiving payment and no goods are to be supplied, we will refund the relevant amount.

6. Payment

Payment methods available to you will be shown during checkout.

Unless credit terms or another payment arrangement have been expressly agreed with us, payment must be made in accordance with the payment requirements shown when the order is placed.

Business Customers with credit terms

Where we have expressly granted a Business Customer credit or payment terms, invoices must be paid by the due date shown on the invoice.

If an amount becomes overdue, we may suspend further dispatches, withhold fulfilment of other orders and withdraw credit facilities until overdue amounts have been paid.

Our statutory rights relating to late payment of commercial debts are unaffected.

7. Availability and Stock

Stock information is provided in good faith but may occasionally be affected by simultaneous orders, inventory adjustments, supplier availability or other circumstances.

Some products may be available to order when temporarily out of stock where the product page expressly permits this.

Where a product is identified as a pre-order, special-order or made-to-order item, any stated availability or delivery date is an estimate unless we expressly agree a fixed date.

We will contact you if a material delay affects your order.

8. Delivery

Our current delivery options, dispatch arrangements and relevant restrictions are set out in our Shipping Policy.

Stocked goods ordered before 2pm Monday to Friday are normally dispatched the same working day.

Orders placed after 2pm are normally dispatched the next working day.

Oversized, special-order and pre-order items may require additional processing time or have longer lead times.

Delivery estimates are estimates unless we expressly agree a guaranteed delivery date.

Working days are Monday to Friday excluding UK public holidays.

For Consumers, where no different delivery period has been agreed, we will deliver goods within the period required by applicable consumer law.

9. Risk and Ownership

Consumers

Risk in goods passes to a Consumer when the goods come into the physical possession of the Consumer or a person identified by the Consumer to receive them, subject to applicable law.

Business Customers

Risk in goods passes to a Business Customer on delivery unless otherwise expressly agreed in writing.

For Business Customers, ownership of goods will not pass until we have received cleared payment in full for those goods.

10. Consumer Right to Cancel Online Orders

This section applies only to Consumers.

Where the statutory cancellation right applies to an online or other distance sale, you normally have 14 days after receiving the goods to tell us that you wish to cancel.

Where an order contains goods delivered separately, the applicable cancellation period will be determined in accordance with consumer law.

You do not need to give a reason for exercising your statutory cancellation right.

After notifying us that you are cancelling, you must return the goods within the applicable statutory period.

To exercise your right to cancel, contact us at sales@rentalkartparts.com and provide sufficient information for us to identify your order.

11. Exceptions to Consumer Cancellation Rights

The statutory right to cancel does not apply in circumstances where consumer legislation provides an exception.

This may include, where applicable, goods made to the Consumer's specifications or clearly personalised goods and other categories expressly excluded by law.

A product being described as a special-order item does not by itself remove a Consumer's statutory cancellation rights. We will only rely upon a statutory exception where that exception genuinely applies.

Your rights concerning faulty, misdescribed or otherwise non-conforming goods are separate from the right to change your mind.

12. Consumer Returns Following Cancellation

Consumers exercising a statutory right to cancel must take reasonable care of the goods.

You may inspect goods to the extent reasonably necessary to establish their nature, characteristics and functioning, broadly as you could in a physical shop.

We may make a deduction from a refund where permitted by law if the value of the goods has been reduced as a result of handling beyond what was reasonably necessary.

Unless we have agreed otherwise or applicable law requires us to bear the cost, the Consumer is responsible for the direct cost of returning goods following a change-of-mind cancellation.

We will make any refund due within the period required by law.

Where required by law, the refund will include the cost of our least expensive standard delivery method. Any additional amount paid for an enhanced or premium delivery service does not have to be refunded beyond the standard delivery amount.

13. Faulty, Damaged or Incorrect Goods — Consumers

Consumer goods must comply with the rights provided by applicable consumer legislation, including requirements relating to satisfactory quality, fitness for purpose and correspondence with description.

If you believe goods are faulty, damaged, incorrectly supplied or not as described, please contact us as soon as reasonably possible and provide your order details and information about the problem.

Nothing in our Returns Policy or these Terms limits the statutory remedies available to Consumers.

14. Business Customer Returns

This section applies only to Business Customers.

Business Customers do not receive the statutory consumer change-of-mind cancellation rights.

Returns of correctly supplied, non-defective goods by Business Customers are therefore subject to our agreement and our applicable commercial returns policy.

Prior return authorisation may be required.

Where we agree to accept a non-defective business return, we may impose reasonable conditions relating to the condition of the goods, packaging, return transport and reasonable restocking or handling costs, where agreed or permitted by law.

This does not affect rights a Business Customer may have in relation to defective or incorrectly supplied goods.

15. Inspection of Goods by Business Customers

Business Customers should inspect goods promptly following delivery and notify us within a reasonable period of any visible shortage, transit damage or incorrect supply.

Failure to notify us promptly may affect our ability to investigate a carrier claim but does not exclude rights which cannot lawfully be excluded.

16. Pre-Order and Special-Order Products

Products identified as pre-order or special-order products may have longer lead times.

Any lead time displayed on a product page or communicated by us is an estimate unless expressly confirmed as a fixed delivery date.

If a material delay occurs, we will provide updated information where reasonably possible.

For Consumers, nothing in this section removes cancellation, delivery or other statutory rights that apply to the order.

For Business Customers, cancellation of specially procured goods may be subject to our agreement and reasonable costs already incurred in obtaining those goods.

17. Price on Application Products

Products marked Price on Application or POA are enquiry-only products unless and until we provide a quotation and accept an order.

Submitting an enquiry does not create a contract to purchase.

Any quotation will state the applicable price, VAT, delivery charges where known, validity period and any relevant conditions.

18. International Orders

We may accept orders for delivery outside the United Kingdom.

Availability of products, payment methods and delivery services may vary according to destination.

Customers are responsible for providing accurate information required for customs and international delivery.

Unless expressly included in our quotation or checkout price, import duties, customs charges and local taxes imposed by the destination country are the responsibility of the recipient.

Nothing in these Terms excludes mandatory rights that apply to an international Consumer and which cannot lawfully be excluded by choosing English law.

19. Events Outside Our Reasonable Control

We will not be responsible for delay or failure caused by circumstances outside our reasonable control.

This may include severe weather, carrier disruption, industrial disputes, natural disasters, war, civil disturbance, government action, border or customs disruption, widespread network failures and similar events.

This provision does not remove rights that Consumers have under applicable law, including rights arising from material delays in delivery.

20. Our Liability to Consumers

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or a Consumer's statutory rights relating to goods.

We are responsible for losses suffered by a Consumer that are a foreseeable result of our breach of contract or failure to use reasonable care and skill.

We are not responsible to Consumers for business losses arising because goods purchased primarily for private use are subsequently used for commercial purposes.

21. Our Liability to Business Customers

Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation; or

• any liability which cannot lawfully be excluded or limited.

Subject to those exceptions and applicable law, we will not be liable to a Business Customer for indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of anticipated savings or loss of goodwill arising from a contract with us.

Any other limitation or exclusion of liability will apply only to the extent that it is lawful and reasonable.

22. Installation and Safety

Kart components must be installed, inspected and maintained appropriately for their intended use.

Where installation requires mechanical competence, specialist tools, safety-critical adjustment or manufacturer procedures, installation should be undertaken by a suitably competent person.

Customers remain responsible for the safe operation and maintenance of their vehicles and equipment after installation.

Nothing in this section excludes liability arising from defective goods or incorrect information supplied by us where liability cannot lawfully be excluded.

23. Product Reviews

We may invite customers to provide feedback or reviews about products or their experience with Rental Kart Parts.

We will not knowingly publish fake reviews or present consumer review information in a misleading way.

Where a review or endorsement has been incentivised, this should be disclosed where required by law.

We may moderate reviews for legitimate reasons such as unlawful content, personal information, spam, abuse or content unrelated to the relevant transaction, but moderation will not be used to create a misleading impression of customer opinion.

24. Intellectual Property

The content of our website, including our own text, graphics, branding, photographs and other materials, is protected by intellectual property rights where applicable.

Third-party trademarks and manufacturer names remain the property of their respective owners.

References to kart manufacturers, models and third-party brands may be used to identify compatibility or intended application and do not imply affiliation or endorsement unless expressly stated.

25. Personal Information

We process personal information in accordance with our Privacy Policy.

Please refer to the current Privacy Policy on rentalkartparts.com for information about how we collect, use and protect personal data.

26. Complaints

If something has gone wrong, please contact us so that we have an opportunity to resolve the issue.

Email: sales@rentalkartparts.com
Telephone: +44 (0)1276 297 38

Please include your order number and sufficient information for us to investigate the matter.

27. Changes to These Terms

We may update these Terms from time to time.

The Terms applying to an order will normally be those in force when that order is placed, unless a change is required by law or is expressly agreed between us and the customer.

We will not retrospectively alter an existing Consumer contract in a way that unfairly removes rights already acquired.

28. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

29. No Waiver

If we do not immediately enforce a right under these Terms, that does not mean that we have waived that right.

30. Governing Law and Jurisdiction

These Terms and contracts between us are governed by the law of England and Wales.

Consumers

If you are a Consumer, this choice of law does not deprive you of mandatory protections provided by the law applicable to you which cannot lawfully be excluded.

Nothing in this section limits any statutory right a Consumer may have to bring proceedings in an appropriate court.

Business Customers

For Business Customers, the courts of England and Wales will have exclusive jurisdiction in relation to disputes arising from or connected with these Terms or a contract between us, subject to any different arrangement expressly agreed in writing.

31. Contact

Rental Kart Parts Ltd
Glebe Farm
Welby Road
Oasby
Grantham
Lincolnshire
NG32 3AQ
United Kingdom

Registered office: Anglo House, Worcester Road, Stourport-on-Severn, DY13 9AW, United Kingdom
Telephone: +44 (0)1276 297 38
Email: sales@rentalkartparts.com
Company number: 17031346
VAT number: GB517552684